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Secure Payments Seller ships direct to buyer Sellers keep 88% of every sale Canada · USA · Worldwide
The global diecast marketplace · Worldwide

THE
DIECAST
MARKETPLACE

Buy and sell Hot Wheels with collectors worldwide. List your cars, keep 88% of every sale, and ship directly to buyers. Fast, safe, and trusted.

88%
Seller payout
3day
Buyer protection
0$
Free to list
🛒 Shop 🔒 Trust & Safety 📦 Shipping Guide
Buy Hot WheelsList Free · Keep 88%RLC ExclusivesSuper Treasure HuntsFree to ListShip WorldwideZAMACCar Culture Buy Hot WheelsList Free · Keep 88%RLC ExclusivesSuper Treasure HuntsFree to ListShip WorldwideZAMACCar Culture

THREE WAYS
TO WORK WITH US

01
📸
Start Selling
Create a free seller account, photograph your cars, and list them in minutes. Set your price, offer free shipping or charge the buyer — your call.
02
💳
Buyer Purchases
A buyer finds your listing and pays securely through Diecast Markets. Funds are held in escrow until delivery is confirmed — nobody gets burned.
03
📦
Ship Direct
Pack it up and ship it tracked directly to the buyer. No warehouse, no middleman — straight from your hands to theirs. Record a packing video first.
04
💸
Keep 88%
Once delivery is confirmed and the 3-day protection window closes, your 88% payout lands automatically. We take just 12% — that's it.

FRESH IN
THE SHOP

NUMBERS
DON'T LIE

88%
Payout to sellers
12%
Platform fee — that's it
3day
Buyer protection window
0$
Free to list
★★★★★
"Sold my entire Car Culture Japan Historics set in 4 days. Buyer paid fast, process was smooth. Way better cut than eBay and zero hassle."
JT
Jason T.
Toronto, ON · 12 sales
★★★★★
"Found a 2023 Porsche 911 GT3 RS Super TH here that I couldn't find anywhere else. Seller shipped fast, packed perfectly, exactly as described."
MR
Marcus R.
Calgary, AB · Buyer
★★★★★
"Listed my RLC collection and got full asking price. The escrow system made me feel safe — money was waiting the moment tracking showed delivered."
DK
Danielle K.
Seattle, WA · 8 sales

SHOP
DIECAST

Verified listings from trusted sellers worldwide. No account needed to buy.

TRUSTED
SELLERS

BUILT SO
NOBODY GETS BURNED

Every transaction is structured to protect the buyer, the seller, and the platform. Here's exactly how money moves and what happens if something goes wrong.

The Payment Flow — Step by Step
🛒
Buyer Pays
Stripe or PayPal. Funds held immediately.
🔐
Escrow Hold
We hold funds. Seller gets shipping address.
📦
Seller Ships
Tracked + packing video required.
Delivery Confirmed
Carrier tracking shows delivered.
3-Day Window
Buyer has 72hrs to raise a dispute.
💸
Payout Split
88% goes to the seller automatically.
88% → Seller
🛒
Buyer Protection
  • Funds held in escrow — seller can't be paid until you receive the item
  • 72-hour dispute window after delivery confirmed
  • Every shipment requires tracking — delivery is verifiable
  • Seller must provide packing video — proves condition at shipment
  • Full refund if item never arrives and tracking confirms non-delivery
📋
Seller Protection
  • Payment collected before you ship — never ship without confirmed payment
  • Packing video protects against false "not as described" claims
  • Tracking proof = your proof of shipment. No tracking = no protection.
  • After 3 days with no dispute, payout is automatic
  • Fraudulent buyer claims reviewed with tracking + video evidence
🎥
Packing Video — Required

Before sealing, record yourself packing from start to finish. Show item condition, how it's packed, and the sealed box — one continuous take.

No video = no seller dispute protection. This is the most important rule on the platform.
📬
Tracked Shipping — Required

Every shipment must use a tracked service. Enter your tracking number in the dashboard within 24hrs of drop-off.

Sellers who ship without tracking waive all dispute protection. No exceptions.
📸
Accurate Photos — Required

Photos must show the actual item being sold. Condition must be accurately described. Damage must be disclosed up front.

Misrepresenting condition = immediate account suspension + seller absorbs full refund.
⏱️
Ship Within 3 Business Days

Once sale confirmed and address received, you have 3 business days to ship and upload tracking. Contact support early if you have an emergency — silence is not protected.

Only list items you can ship within 3 days. Don't list what you can't access quickly.
What Happens When Something Goes Wrong
1
Day 0
Buyer opens a dispute
Buyer submits through dashboard within 72hrs of confirmed delivery. Must select reason and attach photos.
2
Day 1
Platform reviews evidence
We review: packing video, listing photos, tracking data, buyer photos. Both parties notified within 24hrs.
3
Day 1–3
Resolution attempt
We attempt to resolve — partial refund, full refund, or dispute dismissed. Escrow remains held throughout.
4
Day 3
Funds released or refunded
No dispute: seller receives 88% automatically via their chosen payment method. Dispute upheld: buyer refunded from escrow.
5
Ongoing
Account standing updated
Sellers with repeated legitimate disputes reviewed. Buyers who abuse the system flagged and banned.

PACK IT RIGHT.
SHIP IT SAFE.

Follow this guide on every shipment. It protects the buyer, it protects you, and it's your evidence in any dispute.

Does the buyer care about condition?

Yes — Collector Grade
Card condition matters. Blister must arrive pristine. Common for RLCs, Supers, carded premiums.
🏎️
No — Player Grade / Loose
Buyer wants the car. Loose cars, played-with condition, or buyer said condition doesn't matter.
Collector Grade PackingGoal: zero card contact with anything hard, zero moisture, zero movement inside the box. Follow every step.
1
Record your packing video — before anything else
Open your camera and start recording. Show the car's condition — front and back of card, any existing marks. Keep it rolling throughout. One continuous take, no cuts.
💡 TipProp your phone against something so both hands are free. The video must be uninterrupted.
2
Wrap the blister (plastic bubble) in painter's tape
Wrap the entire plastic blister — the dome part that holds the car — in blue painter's tape. Layer until fully covered. The tape is low-tack so it won't damage the blister, but it creates a protective shell against cracks and scuffs.
🔵
Painter's tape
📦
Wrap blister
Full coverage
💡 Why painter's tape?Regular tape leaves residue. Packing tape cracks plastic. Painter's tape is the collector-safe standard.
⚠️ Don't skip thisThe blister is the most vulnerable part. One knock without protection = permanent crack.
3
Wrap the card in tissue paper or printer paper
Place the card face-down on white tissue or printer paper. Fold snugly around it like a gift wrap. This prevents the card face from rubbing against bubble wrap and getting micro-scratches.
💡 What to useWhite tissue paper or plain printer paper only. Never newspaper — ink transfers.
4
Wrap in two full layers of bubble wrap
Wrap the paper-sleeved card in bubble wrap — at least two layers. Bubbles facing inward. Tape closed so it can't unwrap. Make sure no card edges are exposed.
📄
Paper wrap
+
🫧
Bubble ×2
=
🛡️
Protected
5
Choose the right rigid box
Use a cardboard box slightly larger than the wrapped car — 1 inch of padding space on all sides minimum. Canada Post Small Box or USPS Priority flat-rate boxes work perfectly for single cards.
⚠️ Never use padded envelopes for carded cars.No rigid structure — one knee from a postal worker and your card corners are bent. Box only for collector grade.
6
Fill every gap — pass the shake test
Place wrapped car in center. Fill all gaps with crumpled kraft paper or packing peanuts. Seal the box and shake it firmly. If anything moves, add more fill.
💡 The shake testIf you can hear or feel anything shifting — it's not packed right. Keep adding fill.
7
Seal all seams + FRAGILE labels on 2 sides
Tape every seam — top, bottom, all edges. Run two strips across the top. Add FRAGILE labels on at least two sides. Also place a copy of the address label inside the box in case the outside label is destroyed.
8
Back up your video + get tracking
Back up the packing video to cloud storage immediately. Get a receipt with tracking number at the post office. Enter the tracking number in your seller dashboard within 24hrs. Your protection starts here.
🏎️
Player Grade / Loose Car PackingGoal: prevent scratches and rattling in transit. Lighter packing — but tracking and packing video are still required.
1
Record your packing video — still required
Even for loose cars — record yourself packing. Show the car's condition and any existing wear, then pack on camera. Protects you from "not as described" claims.
2
Wrap each car individually in bubble wrap or tissue
Single layer of bubble wrap or tissue around each car. Tape closed. For multiple cars, wrap each one separately so they can't scratch each other in transit.
💡 Multiple carsEach car separate — even if buyer ordered 20. Cars clinking = scratched paint = dispute.
3
Padded mailer or small box depending on quantity
1–5 loose cars: padded bubble mailer works fine — cheaper to ship. 6+ cars: use a small rigid box with fill material so nothing shifts.
1️⃣
1–5 cars
✉️
Padded mailer
   
6️⃣
6+ cars
📦
Small box
4
Seal, label, and always use tracked shipping
Tape it shut, label clearly, always choose a tracked service. Even a $3 loose car needs tracking. If it gets lost without tracking, you are fully unprotected in any dispute.
⚠️ No tracking = no seller protection. Mandatory on every single shipment.

SUPPLIES
CHECKLIST

🔵
Painter's Tape (blue)
Low-tack, collector-safe. Any hardware store ~$5.
Required — carded cars
🫧
Bubble Wrap
Small-bubble for cards, large-bubble for bulk. Buy a roll.
Required — all shipments
📦
Rigid Cardboard Box
1–2 inches larger than item on all sides. Canada Post and USPS sell flat-rate boxes free.
Required — carded/collector
📄
White Tissue / Printer Paper
Wraps card face before bubble wrap. No newspaper — ink transfers.
Required — carded cars
📮
Padded Bubble Mailer
Size #0 or #2 fits 1–5 Hot Wheels. For loose cars only.
Optional — loose cars
📰
Kraft / Crumpled Paper
Box filler. Prevents shifting. Reuse paper bags.
Recommended
🖊️
Permanent Marker
Black Sharpie for labels. Always write inside and outside.
Required
📱
Your Phone (Camera)
For packing video. One continuous take. Back up to cloud immediately.
Required — all shipments

FLAT RATE
OPTIONS

You pay your own shipping. Buyers pay shipping at checkout — factor it into your listing price or charge actual cost. Use these as your guide when pricing.

From → To
Service
Price range
Tracking
Transit time
🇨🇦 Canada → Canada
Canada Post Expedited Parcel
$10–$18
✓ Full
2–5 days
🇨🇦 Canada → Canada
Canada Post Small Packet
$6–$10
✓ Tracked
3–7 days
🇨🇦 Canada → 🇺🇸 USA
Canada Post Tracked Packet USA
$13–$20
✓ Full
4–8 days
🇺🇸 USA → USA
USPS Ground Advantage
$5–$9
✓ Full
2–5 days
🇺🇸 USA → USA
USPS Priority Small Flat Rate Box
$9.45 flat
✓ Full
1–3 days
🇺🇸 USA → 🇨🇦 Canada
USPS First Class International
$14–$24
✓ Tracked
7–14 days
🌍 International (Pro)
Canada Post Intl Tracked Packet
$22–$40
✓ Full
6–15 days
🌍 International (Pro)
USPS Priority Mail International
$30–$55
✓ Full
6–10 days

Prices approximate — verify at canadapost.ca or usps.com before listing. International rows require Pro seller tier.

PRE-SHIP
CHECKLIST

THINGS
PEOPLE ASK

Join Diecast Markets

Are you here to buy or sell?

You can do both — just pick your primary role to start

Already have an account? Log in

Welcome back

Log in to your account

New here? Create an account

Good morning, Jordan 👋

Here's a snapshot of your seller activity

Active Listings
4
2 new this week
Pending Orders
1
⚠ Needs label
Total Sales
$340
↑ 3 items sold
Pending Payout
$108
Releases in 24hrs
Your Cut
88%
Per sale
Recent listings
Item
Category
Price
Status
Actions
🔥
Dodge Charger RT
2023 · Mainline
Super TH
$95
Active
🏎
Honda S2000
2022 · Car Culture
Premium
$35
Active
🚗
BMW M3 GT2
2023 · Car Culture
Premium
$30
Sold
Ferrari 488 GT3
2023 · RLC
RLC
$120
Pending

Want List

Save cars you're hunting — get notified the moment they're listed

🔔
How it works Add any casting you're looking for. When a seller lists that car, you'll get an instant email notification so you can buy it before anyone else.
Add to want list
❤️
Your want list is empty
Add cars you're hunting and we'll notify you the moment they're listed

My Purchases

Track your orders and manage your purchases

#DM-2025-0041
Porsche 911 GT3 RS — Super TH
Awaiting shipment
CA$220
Payment sent
2
Seller ships
3
In transit
4
Delivered
5
Confirmed
Shipping to (confirmed)
Jordan Smith
123 Main St
Toronto, ON M5V 2T6
Canada
✓ Address confirmed at checkout
⏰ Address change window: 14:32 remaining
Item
2024 Porsche 911 GT3 RS
Super Treasure Hunt · Mint on card
Mint
Payment
Item priceCA$220.00
ShippingFree
Total paidCA$220.00
Held in escrow until delivery confirmed
⚠ You can cancel your order or change your shipping address only while the seller hasn't generated a shipping label yet. After the label is created, use the dispute process.

Orders

Manage your active sales and generate shipping labels

📦
How shipping labels work When a buyer completes checkout their confirmed address is locked in. Click "Generate Label" to create a pre-filled Canada Post or USPS label — you just print and stick it on. The tracking number is captured automatically. Never manually write an address.
#DS-2025-0041
Porsche 911 GT3 RS — Super TH
Awaiting shipment
CA$220
Payment received
2
Generate label
3
Ship
4
Delivered
5
Paid out
Ship to (buyer confirmed)
James R.
847 Elmwood Ave
Buffalo, NY 14222
United States
✓ Address confirmed by buyer at checkout
Item details
2024 Porsche 911 GT3 RS
Super Treasure Hunt · Mint on card
Mint
Shipping type
Buyer paid shipping
Payout breakdown
Sale priceCA$220.00
Platform fee (12%)−CA$26.40
Your payoutCA$198.00
Releases after 3-day buyer window
Ship within: 2 days 14 hrs remaining
#DS-2025-0038
Dodge Charger RT — Super TH
In transit
CA$95
Payment received
Label generated
Shipped
4
Delivered
5
Paid out
Ship to (buyer confirmed)
Marcus R.
414 Bow Trail SW
Calgary, AB T3C 2G3
Canada
✓ Address confirmed by buyer
Tracking
1234 5678 9012 3456 78
Canada Post Expedited
Track package →
Payout breakdown
Sale priceCA$95.00
Platform fee (12%)−CA$11.40
Your payoutCA$85.50
⏳ 3-day window active — 1 day remaining
Item shipped — cancellation no longer available

My Listings

Manage active, pending, and sold listings

All Listings
Item
Category
Price
Status
Actions
🔥
Dodge Charger RT
2023
Super TH
$95
Active
🏎
Honda S2000
2022
Premium
$35
Active
🚗
BMW M3 GT2
2023
Premium
$30
Sold ✓
Ferrari 488 GT3
2023
RLC
$120
Pending

New Listing

Fill in details, upload photos, and set your price. We'll suggest fair market value.

📦
You ship directly to the buyer. Once sold, you receive the buyer's address and ship it yourself with a tracked service. Record a packing video before sealing. Your 88% payout releases when delivery is confirmed.
Accurate condition notes protect you in any buyer dispute. The more detail, the better.
📸
Click to upload photos
JPG · PNG · WEBP · Max 10MB each · Min. 2 required
0 photos — minimum 2 required
Your tier: Free — Canada only. Upgrade to Pro to sell worldwide.

Payouts

Your earnings and payment history

Total Earned
$153
Lifetime
Pending
$108
Releases in 24hrs
Avg. per sale
$88
After 12% fee
Item
Sale price
Your 88%
Status
Date
🚗
BMW M3 GT2
$30
$27.00
Paid ✓
Dec 12
🇯🇵
Datsun 510
$55
$49.50
Paid ✓
Dec 8
🔥
Chevy C10 Super TH
$85
$76.50
Paid ✓
Dec 3
Ferrari 488 GT3
$120
$108.00
Pending
Today

Settings

Manage your profile, tier, and payout preferences

Profile
Used for return address on shipping labels
Required for accurate shipping rates and label generation
⚠ Complete your shipping address to start listing. This is required for generating accurate shipping rates and labels.
Payouts release automatically 72 hours after confirmed delivery. Funds held in escrow until then.
⭐ Upgrade to Pro
$10/month

Unlock worldwide selling — Japan, UK, EU, Australia, and beyond.

  • Sell and ship worldwide
  • ⭐ Pro badge on all listings
  • Priority search placement
  • Dedicated seller support

WHEN THINGS
GO WRONG

Every scenario is covered. Here's exactly what happens in each situation and what you need to do.

📦
Scenario 1 — Item arrived damaged
The seller packed it correctly but the carrier damaged it in transit.
Seller — what to do
  • 1.Locate your packing video — this is your proof the item left in perfect condition.
  • 2.File a damage claim with your carrier (Canada Post, USPS, etc.) online or at the post office. Keep your receipt — it has the tracking number and declared value.
  • 3.Ask the buyer to photograph the damaged packaging and item — you'll need this for the carrier claim.
  • 4.Submit the dispute through your dashboard with your packing video and carrier claim reference number.
Buyer — what to do
  • 1.Photograph the damaged box and item immediately — before moving or unpacking further.
  • 2.File a dispute through the platform within 3 days of delivery. Select "Damaged in transit."
  • 3.Share your damage photos via the dispute form. Keep the original packaging — the carrier may need to inspect it.
  • 4.Your escrow payment is held until the carrier claim is resolved. You will be refunded once the claim pays out.
Outcome: Seller receives carrier insurance payout. Buyer receives full refund from escrow. Neither party loses money — this is why insured tracked shipping is mandatory.
⚠️
Scenario 2 — Item not as described
The item arrived but condition doesn't match the listing.
Seller — what to do
  • 1.Locate your packing video immediately. This is your primary evidence.
  • 2.Respond to the dispute within 48 hours through your dashboard.
  • 3.If your video clearly shows the item matching the listing, the dispute will be dismissed in your favour.
Buyer — what to do
  • 1.File a dispute within 3 days of delivery. Select "Not as described."
  • 2.Upload clear photos of the item next to the listing description showing the discrepancy.
  • 3.Do not open, damage, or alter the item further — it may need to be returned.
Outcome: Packing video reviewed against listing photos. If seller misrepresented — buyer refunded, seller account flagged. If item matched listing — dispute dismissed, seller paid in full. Repeat misrepresentation = permanent ban.
📭
Scenario 3 — Item never arrived
Tracking shows delivered but buyer says they never received it — or tracking shows it's lost.
First — verify the shipping address
At checkout, buyers confirm and lock in their shipping address. The seller ships to exactly that address. If tracking shows delivered to the confirmed address and the buyer claims non-receipt, this is a porch theft situation — not a seller error.
Seller — what to do
  • If tracking shows delivered to confirmed address — you are protected. Submit tracking proof through your dashboard.
  • If tracking shows lost or undelivered — file a missing parcel claim with your carrier immediately.
  • Always keep your drop-off receipt — it proves you shipped.
Buyer — what to do
  • 1.Check with neighbours, building management, or your mailroom first.
  • 2.If tracking shows delivered but you genuinely didn't receive it — file a police report for porch theft. This is required for any insurance claim.
  • 3.If tracking shows the parcel is lost in transit — file a dispute within 3 days. Escrow is held until the carrier investigation is complete.
  • 4.If you provided a wrong address at checkout — this is not covered. Always confirm your address carefully.
Outcome: Tracking delivered + confirmed address = seller paid, buyer handles police report. Tracking lost in transit = carrier claim filed, buyer refunded from escrow when claim resolves. Wrong address provided by buyer = not covered by buyer protection.
🎥
The Packing Video — Your Most Important Protection

Before you seal any package, record yourself packing the item on your phone. Show the car's condition, how you wrap it, placing it in the box, and sealing it — one continuous take, no cuts. This video is your legal evidence in every dispute scenario above.

Damaged claim
Proves item left in perfect condition. Carrier pays, not you.
Not as described
Shows item matched listing at time of shipment. Dispute dismissed.
Never arrived
Combined with drop-off receipt, proves you shipped. You're protected.
No packing video = no seller protection. If a dispute is filed and you have no video, you cannot prove the item's condition at time of shipment. The dispute will be resolved in the buyer's favour by default.
Have an active order issue?

Log into your account and go to your order history to file a dispute. Have your tracking number and packing video ready.

Email disputes@diecastmarkets.com
1
Shipping
2
Payment
3
Confirm
Shipping information
Contact
Order confirmation and tracking updates sent here
Shipping address
⚠ This address is locked at checkout. Wrong address deliveries are not covered by buyer protection.
Order summary
✓ Buyer Protection
Payment held in escrow. Not as described or not received? Covered for 3 days after delivery.
🔐 Admin — Mohammed Adnan

DIECAST MARKETS
CONTROL PANEL

0
Total Orders
CA$0
Platform Revenue
0
Open Disputes
0
Total Users
🔍 Order Lookup — Customer Support
Use the search above or click "Show All Orders" to load orders
Legal

Terms of Service

Last updated: April 20, 2026 · Governed by the laws of Ontario, Canada

1. About Diecast Markets

Diecast Markets ("the Platform", "we", "us") is operated by COLLECTORMARKETS, a sole proprietorship registered in Ontario, Canada under the Ontario Business Registry. By accessing or using diecastmarkets.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Eligibility

You must be at least 18 years of age to create an account or complete a transaction on this Platform. By using the Platform you represent that you are 18 or older and have the legal capacity to enter into a binding contract under Ontario law.

3. The Platform's Role

Diecast Markets is a marketplace that connects independent buyers and sellers of diecast collectibles. We are not a party to any transaction between buyers and sellers. We do not own, inspect, or guarantee any items listed. All sales are between the buyer and the seller directly. We act solely as a payment escrow and dispute resolution intermediary.

4. Platform Fee

The Platform charges a 12% fee on the final sale price of every completed transaction. This fee is deducted from the seller's payout. There are no listing fees. Payment processing fees (Stripe or PayPal) are separate and deducted before the 88/12 split. The Platform fee is non-refundable once a transaction is completed.

5. Escrow & Payouts

All buyer payments are held in escrow via Stripe or PayPal. Funds are released to the seller automatically 72 hours after confirmed delivery, provided no dispute has been opened. The Platform reserves the right to withhold funds during an active dispute investigation. Payouts are made via the seller's chosen method on file.

6. Prohibited Items & Conduct

The following are strictly prohibited on the Platform: counterfeit or replica items sold as authentic; items that infringe intellectual property rights; off-platform payment solicitation; harassment or abuse of other users; false or misleading listings; circumventing the escrow system. Violations may result in immediate account termination and forfeiture of pending payouts.

7. Cancellations & Refunds

Buyers may cancel an order only before the seller generates a shipping label. Once a label is generated, cancellations are not permitted except through the dispute process. Approved refunds are returned to the original payment method within 5–10 business days. Note: payment processing fees paid to Stripe or PayPal are non-recoverable and will be deducted from refunded amounts. The Platform is not liable for Stripe or PayPal processing fees on cancelled orders.

8. Dispute Resolution

Disputes must be filed within 72 hours of confirmed delivery. The Platform will review tracking information, packing video evidence, and communications to make a determination. The Platform's decision is final. Users agree to cooperate fully with any dispute investigation. Fraudulent dispute claims may result in account suspension and legal action.

9. Limitation of Liability

To the maximum extent permitted by Ontario law, COLLECTORMARKETS and Diecast Markets shall not be liable for: any indirect, incidental, or consequential damages; loss of profits or revenue; items lost or damaged in transit; actions or omissions of third-party carriers, payment processors, or users. Our total liability to any user for any claim arising from use of the Platform shall not exceed the Platform fees paid by that user in the 30 days preceding the claim.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario. Users outside Canada consent to this jurisdiction for all platform-related disputes.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Platform after changes constitutes acceptance of the revised Terms. For material changes, we will notify registered users by email.

12. Contact

Questions about these Terms: legal@diecastmarkets.com
COLLECTORMARKETS · Ontario, Canada

Legal

Seller Agreement

Last updated: April 20, 2026 · By creating a seller account you agree to these terms

⚠️ This is a binding legal agreement. By registering as a seller on Diecast Markets, you agree to all terms below. Violations may result in account suspension, payout forfeiture, and legal action.

1. Seller Eligibility

You must be 18 years of age or older to sell on the Platform. By registering as a seller you represent that you have full legal right to sell the items you list, that all items are your own property or you are authorized to sell them, and that you will comply with all applicable Canadian and Ontario laws including consumer protection legislation.

2. Listing Requirements

All listings must be accurate and not misleading. You must: accurately describe the item's condition (Mint, Near Mint, Very Good, Good, Loose); disclose all known defects, damage, or card imperfections; use your own photos that genuinely represent the item being sold; set a fair and legal price. Listings for counterfeit, stolen, or misrepresented items are strictly prohibited and will result in immediate account termination and referral to authorities.

3. Packing Video — Mandatory

Before sealing every shipment, you are required to record a continuous, unedited packing video showing: (a) the item's condition before packing; (b) the item being wrapped and placed in the shipping box; (c) the box being sealed. This video is your sole protection against "not as described" or "damaged in transit" buyer claims. Sellers who cannot produce a packing video will have disputes decided in the buyer's favour by default. The video must be retained for a minimum of 30 days after shipment.

4. Shipping Obligations

Upon a confirmed sale, you must: ship the item within 3 business days; use a tracked shipping service (Canada Post, USPS, UPS, FedEx, or equivalent); enter the tracking number into the Platform within 24 hours of shipment. Failure to ship within 3 business days without communication to the buyer constitutes a seller cancellation and will count against your seller standing. Repeated shipping delays may result in account suspension.

5. Platform Fee & Payout

You agree to pay a 12% platform fee on every completed sale. Your payout of 88% of the sale price (less payment processing fees) will be released automatically 72 hours after the carrier confirms delivery, provided no dispute is open. You are responsible for reporting payout income on your Canadian personal income tax return. The Platform does not withhold taxes on your behalf.

6. Off-Platform Transactions Prohibited

Soliciting buyers to complete transactions outside the Platform — through any channel including messaging, listing descriptions, or external communication — is strictly prohibited. This includes sharing phone numbers, email addresses, social media handles, or external payment links (PayPal.me, Venmo, e-Transfer, etc.) for the purpose of avoiding Platform fees. Violations result in permanent account termination and forfeiture of all pending payouts.

7. Cancellations by Seller

Seller-initiated cancellations (failing to ship after a confirmed sale) are recorded on your seller account. Three or more cancellations within a 12-month period will result in account suspension. Each seller cancellation triggers a full refund to the buyer. Because payment processors (Stripe/PayPal) do not return their processing fees on refunds, a CA$3.00 flat cancellation fee will be deducted from your next payout to recover this cost. This fee applies to every seller-initiated cancellation.

8. Dispute Cooperation

In the event of a buyer dispute, you must respond within 48 hours and provide all requested evidence including your packing video, shipping receipts, and carrier tracking information. Failure to respond to a dispute within 48 hours will result in the dispute being decided in the buyer's favour by default.

9. Account Suspension & Payout Forfeiture

The Platform reserves the right to immediately suspend or terminate any seller account for: fraud or misrepresentation; repeated policy violations; chargebacks or payment disputes initiated fraudulently; abusive conduct toward buyers or Platform staff. In cases of fraud, pending payouts may be withheld pending investigation and may be forfeited entirely if fraud is confirmed. The Platform may pursue legal remedies under Ontario law for damages caused by fraudulent sellers.

10. Taxes

Sellers are solely responsible for all tax obligations arising from their sales activity on the Platform, including income tax and HST (if applicable). The Platform does not provide tax advice. Once your total annual sales revenue exceeds CA$30,000 you may be required to register for and collect HST under the Excise Tax Act (Canada). Consult a qualified Canadian tax professional.

11. Governing Law

This Seller Agreement is governed by the laws of Ontario, Canada. Disputes between sellers and the Platform shall be resolved in the courts of Ontario.

Legal

Buyer Agreement

Last updated: April 20, 2026 · By completing a purchase you agree to these terms

⚠️ Please read carefully. Completing a purchase on Diecast Markets constitutes your acceptance of this Buyer Agreement and our Terms of Service.

1. Purchase & Payment

When you complete checkout, your payment is immediately collected and held in escrow via Stripe or PayPal. You will receive an order confirmation by email. By submitting payment you are entering into a binding purchase agreement with the seller. The Platform facilitates this transaction but is not the seller.

2. Shipping Address — Confirm Carefully

Your shipping address is locked and confirmed at the time of checkout. The seller ships to exactly the address you provide. The Platform is not responsible for non-delivery or misdelivery resulting from an incorrect address entered at checkout. Address changes after checkout are not permitted once the seller has generated a shipping label. If you need to change your address before a label is generated, contact support@diecastmarkets.com immediately with your order number.

3. Buyer Protection & Escrow

Your payment is protected by escrow. Funds are not released to the seller until: (a) the carrier confirms delivery to your address; and (b) the 72-hour buyer protection window closes without an open dispute. You are protected against: items significantly not as described; items that never arrive (confirmed by carrier). You are not protected against: buyer's remorse or change of mind after shipment; incorrect address entered at checkout; items damaged due to known pre-existing condition accurately disclosed in the listing.

4. Cancellations

You may cancel your order only before the seller generates a shipping label. To request a cancellation, contact support@diecastmarkets.com immediately with your order number. Once a label is generated, cancellations are not available — you must use the dispute process after delivery. Approved cancellations are refunded to your original payment method within 5–10 business days. Note: payment processing fees charged by Stripe or PayPal are non-refundable and will be deducted from your refund amount.

5. Filing a Dispute

If your item arrives significantly not as described, or does not arrive, you must file a dispute within 72 hours of the carrier-confirmed delivery date. Disputes filed after 72 hours will not be accepted — funds will have been released to the seller. To file a dispute: log into your account, go to My Purchases, and click "File Dispute." Provide photos and a written description of the issue. The Platform will review all evidence including the seller's packing video and make a binding decision within 3 business days.

6. Prohibited Conduct

The following buyer conduct is strictly prohibited and may result in account termination and legal action: filing fraudulent or bad-faith disputes; initiating chargebacks through your bank or credit card company while a Platform dispute is open (chargeback abuse); soliciting sellers to transact off-platform; harassing or threatening sellers or Platform staff.

7. Chargeback Policy

If you initiate a chargeback with your bank or credit card issuer while a Platform dispute is open or after a dispute has been resolved in the seller's favour, the Platform reserves the right to: permanently ban your account; pursue recovery of chargeback costs; report the incident to relevant consumer fraud authorities. All chargeback disputes will be contested by the Platform using transaction records, tracking data, and communication logs.

8. Platform's Decision is Final

The Platform's determination in any dispute is final and binding. By using the Platform, you agree to accept the Platform's dispute resolution decisions as the exclusive remedy for transaction-related disputes, to the fullest extent permitted by Ontario consumer protection law.

9. Ontario Consumer Protection

Nothing in this Agreement limits your rights under the Ontario Consumer Protection Act, 2002 or other applicable Canadian consumer protection legislation. If you are a consumer in Ontario, you retain all statutory rights provided by applicable law notwithstanding any term of this Agreement.

10. Contact & Support

For order issues: support@diecastmarkets.com
For disputes: disputes@diecastmarkets.com
Response time: within 24 hours on business days.

Legal

Privacy Policy

Last updated: April 20, 2026 · Compliant with PIPEDA (Canada) and Ontario privacy law

1. Who We Are

Diecast Markets is operated by COLLECTORMARKETS, a sole proprietorship registered in Ontario, Canada. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

2. Information We Collect

Account information: name, email address, password (hashed), country.
Transaction information: shipping address, order history, payment method type (we never store full card numbers — these are handled by Stripe/PayPal).
Seller information: payout method details, listing data.
Usage data: pages visited, browser type, IP address, referral source.
Communications: messages sent through the Platform.

3. How We Use Your Information

We use your information to: process transactions and facilitate order fulfilment; send order confirmations, shipping updates, and account notifications; resolve disputes; detect and prevent fraud; improve the Platform; comply with legal obligations. We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. Information Sharing

We share your information only in the following circumstances: With the other party in a transaction — buyers receive seller city/province; sellers receive the buyer's full shipping address after a confirmed sale. With service providers — Stripe (payments), PayPal (payments), Resend (email), Supabase (database), Netlify (hosting), Shippo (shipping labels). All service providers are bound by data processing agreements. Legal requirements — if required by law or valid court order.

5. Data Storage & Security

Your data is stored on Supabase servers. We use industry-standard encryption (TLS/SSL) for all data in transit. Passwords are hashed and never stored in plain text. Payment card data is never stored on our servers — it is processed directly by Stripe or PayPal. We conduct regular security reviews and apply security patches promptly.

6. Your Rights (PIPEDA)

Under PIPEDA, you have the right to: access the personal information we hold about you; correct inaccurate information; withdraw consent for certain uses of your information; request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, email privacy@diecastmarkets.com. We will respond within 30 days.

7. Cookies

We use essential cookies only — for session management and security. We do not use advertising or tracking cookies. We do not use Google Analytics or any third-party ad networks.

8. Data Retention

We retain account and transaction data for a minimum of 7 years to comply with Canadian tax and business record-keeping requirements. After account deletion, your personal identifiers are anonymized but transaction records are retained in aggregate form for legal compliance.

9. Contact

Privacy inquiries: privacy@diecastmarkets.com
COLLECTORMARKETS · Ontario, Canada
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.

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